The same person stays with your trip from the first call to the last night, and the rest of the team reviews the work along the way.
Every trip begins with a conversation. Tell us where you're headed and we'll take it from there.
Start With a ConsultationWe connect by phone or in person to learn about what you're looking for, including destinations, trip length, budget, travel style, and other priorities. We'll also explain how the Travel 2Borders planning process works.
We send you a detailed questionnaire so we can learn more about what you're envisioning for your trip. Once we receive the completed questionnaire, we begin drafting your personalized itinerary.
Within approximately 7–10 business days, we send you the first draft of your itinerary for review and feedback.
We continue refining the itinerary based on your feedback and make as many edits as needed to get the trip just right.
Once the itinerary is confirmed, we begin the booking process. We send a secure credit card authorization form along with a traveler information form so we have everything needed to make reservations on your behalf. Typically, we book hotels, flights, activities, and transfers, in that order.
Approximately 3–4 weeks before departure, the itinerary goes through our QA process to make sure the details are accurate and everything needed for the trip is in place.
While traveling, clients can reach our team via WhatsApp or email if questions or issues arise. When we're able to assist remotely, we're happy to help.
These go on your own credit card at their real cost, so you can see exactly what each part of the trip is worth. No markup added.
Where your trip falls in that range depends on its length and complexity. Because every trip is different, we'll discuss your fee upfront, so you know exactly what to expect before we start.
Not a percentage, and not per booking. It doesn't rise because your trip does.
Travel expenses are charged directly to your card, with no hidden markups.
Every itinerary is built around you, your style, your priorities and your budget.